faqs & shop policy

we offer global shipping and offer delivery to most countries. each country will offer different shipping options and with different companies. each country is offered standard shipping. we are currently working on offering first class shipping. each country we ship to will differ in shipping times and prices. for more information see shipping times.

Each additional item comes at a charge of £0.50 each outside of the uk. All shipping inside the uk is free.

please ensure your delivery address is correct and up to date so that we can get your products to you safely. we cannot be held responsible for incorrect addresses. please also be sure to not use a PO box address. we would like for you to get your item safely and cannot ensure that the item will not get lost on its way to PO box.

before leaving anything lower than a four star review, please contact us first with what has gone wrong for you and let us help you. we pride ourselves in a personal service. we look forward to helping you.